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These Terms of Use (“Terms”) apply to the website located at www.rugsnstyle.com and any other websites or applications associated with RugsnStyle brands or products that direct the viewer or user to these Terms (collectively, the “Site”). In these Terms, the terms “RugsnStyle,” “we,” and “us” refers to RugsnStyle, a sole proprietorship incorporated under the laws of India having its registered office in Bhadohi, Civil Lines.

These Terms apply to all visitors, users and others who access or use the Site. By accessing or using the Site you agree to be bound by these Terms. Your access to and use of the Site is conditioned on your acceptance of and compliance with these Terms. If you disagree with any part of the Terms then you should discontinue access or use of the Site.

Please note that your use of our Site constitutes your agreement to follow and be bound by these Terms.

We reserve the right, at our sole discretion, to change, modify, add or remove portions of these Terms, at any time without any prior written notice to you. You shall ensure to review these Terms periodically for updates / changes. Your continued use of the Site following the posting of changes will mean that you accept and agree to the revisions. By impliedly or expressly accepting these Terms, you also accept and agree to be bound by the policies of RugsnStyle.

 

  1. YOUR ACCOUNT
  • You may be required to register with RugsnStyle in order to access certain services or areas of the Site. With respect to any such registration, we may refuse to grant to you, and you may not use, a user name (or e–mail address) that may: (a) already be used by someone else; (b) construed as impersonating another person; (c) belong to another person; (d) personally identify you; (e) violate the intellectual property or other rights of any person; (f) be offensive; and / or (g)be rejected by us for any other reason in our sole discretion.
  • You represent and warrant that any information that you provide in connection with your use of the site is and shall remain true, accurate, and complete, and that you will maintain and update such information regularly. You agree that if you provide any information that is untrue, inaccurate, not current or incomplete, we may terminate your use of the Site.
  • Your username and password are for your personal use only. If you use the Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If there is any unauthorised use suspected,RugsnStyle reserves the right to refuse service, terminate accounts, indefinitely suspend or terminate or block access of your membership or cancel orders in its sole discretion.
  • If you wish to purchase any product made available through the Site, you may be asked to supply certain information relevant to your transaction, including, without limitation, your phone number, credit card number, the expiration date of your credit card, One Time Passwords/ PINs, your billing address, and your shipping information. YOU REPRESENT AND WARRANT THAT YOU HAVE THE LEGAL RIGHT TO USE ANY DEBIT/ CREDIT CARD(S)/ NET BANKING UTILIZED IN CONNECTION WITH ANY TRANSACTION.
  • Please note that by submitting your information with us, you grant to RugsnStyle the right to provide such information to third parties for purposes of facilitating the completion of transactions initiated by you or on your behalf. We make available products for purchase through the Site, and we may use third–party suppliers and service providers to enable e–commerce functionality on the Site. In such instances, your personal information may be shared with such third parties and / or may become available to them or be disclosed to them. Please note that such third parties may have their own applicable privacy rules, and we shall not be liable for the use or misuse of your information by such third parties. Please note that verification of information may be required prior to the acknowledgment or completion of any transaction.

 

  1. TERMINATION
  • RugsnStylereserves the right, without notice and in its sole discretion, to terminate your account or your use of the Site, and to block or prevent future access to and use of the Site if you violate any of these Terms. Upon any such termination, your right to use the Site will immediately cease. You agree that any termination of your access to or use of the Site may be effected without prior notice, and that we may immediately deactivate or delete your password and user name, and all related information and files associated with it, and/or bar any further access to such information or files.
  • You agree that we shall not be liable to you or any third party for any termination of your access to the Site or to any such information or files, and we shall not be required to make such information or files available to you after any such termination. Upon termination, all provisions of these Terms which are by their nature intended to survive termination, all representations and warranties, limitation of liabilities, and all indemnities shall survive such termination.

 

  1. PRODUCT INFORMATION
  • All descriptions, images, references, features, content, specifications, products and prices of products and services described or depicted on the Site are subject to change at any time without notice. Certain weights, measures and similar descriptions are approximate and are provided for convenience purposes only.
  • The inclusion of any products or services on the Site at a particular time does not imply or warrant that these products or services will be available at any time.
  • RugsnStylereserves the right, with or without prior notice to: (a) limit the available quantity of or discontinue any product or service; (b) impose conditions on the honouring of, any coupon, coupon code, promotional code or other similar promotions; (c) bar any user from making any or all transaction(s); and/or (d) refuse to provide any user with any product or service.
  • RugsnStylestrives to display as accurately as possible the colours of the products shown on the Site. However, the particular technical specifications, displays and settings of your electronic device could affect the accuracy of the display, so RugsnStylecannot guarantee that your monitor’s display of any colour will be accurate.
  • From time to time there may be information on the Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions or availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).
  • Prices and availability of products and services are subject to change at any time.
  • You get what you see on your screen, however handmade products can’t be exactly the same in terms of colour and design as this is a niche product being developed at small centres by skilled and experienced craftsmen. You understand and agree that general variation up to 15% is acceptable to you, and will not be a cause for any dissatisfaction or claims by you.
  • Nothing on the Site constitutes a binding offer to sell products described on the Site or to make such products available in your area. RugsnStyle reserves the right at any time after receipt of your order to accept or decline your order, or any portion thereof, in RugsnStyle’s sole discretion, even after receipt of an order confirmation or after your credit card / net banking has been charged.
  • RugsnStyle may also enable you to purchase certain third–party products or services offered on the Site. In such cases, we do not warrant that product description or other content on the Site is accurate, complete, reliable, current, or error-free and assumes no liability in this regard. Further, descriptions and images of, and references to, third–party products or services available in connection with the Site do not imply RugsnStyle’s endorsement of such third–party products or services.
  • It is your responsibility to ascertain and obey all applicable local, state, national and international laws (including minimum age requirements) in regard to the possession, use and sale of any item purchased from this Site. By placing an order, you represent that the products ordered will be used only in a lawful manner.

 

  1. CURRENCY, CHARGES AND PAYMENTS
  • RugsnStyle accepts payments through most cards like credit cards and debit cards (Visa, MasterCard, Maestro and American Express). We also accept payments through PayU, Paytm or Bank transfers. For Bank transfers, please contact us via email.
  • In the event a product is listed at an incorrect price, Rugnstyle has the right to refuse or cancel orders placed for the product listed at the incorrect price, regardless of whether the order has been confirmed or your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Rugnstyle will refund your money or give you credit points on the Site for your next purchase.
  • The prices displayed on the Site are quoted in INR and must be paid in INR. If paying in a different currency through your bank account, your bank may charge for currency conversion. Pricing may accordingly differ by country.
  • You agree to pay all charges that may be incurred by you or on your behalf through the Site, at the price(s) in effect when such charges are incurred, including, without limitation, all shipping and handling and insurance charges etc. In addition, you remain responsible for any taxes that may be applicable to your transactions.
  • You agree to pay in full the prices for your purchases in accordance with the payment information policy. The price quoted on the Site for products excludes shipping charges which may be quoted separately on the Site and notified to you before your order is confirmed.  
  • You agree that you are the importer of record and must comply with all laws and regulations of the destination country. The destination country may subject to import taxes, custom duties and fees levy orders shipped outside of India. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient’s country. All such charges whatsoeverrequired for customs clearance must be taken care of by the recipient. RugsnStyle has no control over these charges, nor can we predict what they may be.
  • If you place an order on the Site, then you acknowledge and agree that: (a) third party payment processors will charge you through the payment method you have selected for your order and such other amounts that may accrue in connection with the order; (b) that you will provide valid and current information for (i) yourself and (ii) if applicable, another person, but only if you have first obtained their express consent to do so; (c) that third party payment processors may use tools, software or services of payment processors to process transactions on their behalf; (d) you may be charged additional fees (such as foreign transaction fee or cross border fee) or surcharges imposed by your bank or credit/debit card issuer. These additional fees or surcharges are not our fees and we do not have control over this or any way to mitigate this, as this is purely up to the relationship and commercial terms between you and your bank or credit/debit card issuer. We do not have any way of knowing in advance whether you will be charged such fees or surcharges, as each bank and credit/debit card issuer has its own policy; and (e) if your payment is not received by us for any reason from your card issuer, you agree to promptly pay all amounts due upon request and using the method that we may reasonably require.
  • You agree and acknowledge that, in the case of a return of products under these Terms, we may, if in accordance with these Terms, reimburse and refund you for the cost of the merchandise, but not the import charges, which may or may not be reimbursable by the relevant authority. You may have to pay import duties and taxes, which are levied once a shipment reaches your country. You must meet any additional charges for customs clearance. Please note customs policies vary widely from country to country. We recommend you contact your local customs office for further information.

 

  1. SALES AND SHIPPING
  • Once the order has been made, you will receive an e-mail from us, with the confirmation of the order and the delivery address to which the order will be dispatched.
  • We may use third party companies for order confirmation and delivery notification purposes. These third parties may require an address and phone number as part of the order and delivery process, and the phone number may be used by the third party company in case of difficulty in locating the delivery address and in order to notify you of an expected delivery time or update to your delivery. By placing an order and expressly agreeing to these Terms at such time, you consent to the disclosure of this information to such third party companies for these order confirmation and delivery notification purposes only in accordance with our Privacy Policy.
  • RugsnStyle offers shipping through DHL for international orders and Shiprocket for domestic orders all over India. Due to the weight and fragile nature of some of our products, we do not offer any kind of expedited shipping options.

 

  • The products are likely to be shipped within 15 days from when we confirm your order. For your convenience, you can track your order at any time online through the tracking number provided to you on email. The delivery period stated within which you will receive your order is approximate. Goods will be sent to the address given by you in your order. Due to varying item availability, multiple items in a single order may be shipped separately. Each shipment will have its own tracking number and can be tracked online. For orders with multiple packages, the package shipped first will bear the total shipping charges (if any).
  • If the fulfilment of an order (or any aspect of it) would be illegal or unlawful, including by reason of breach of export controls or sanctions rules, we reserve the right to stop or cease to fulfil the order at any time, including after dispatch of products and/or notification to you that the order has been received and is being processed. You acknowledge that we shall not incur any liability in such circumstances.
  • Please note international shipments may be subject to cross-border inspections by customs authorities.

 

  1. CANCELLATION, EXCHANGE AND RETURN POLICY

Thanks for shopping at RugsnStyle. If you are not entirely satisfied with your purchase, we are here to help. Please read our return policy before buying any product from us.

Please be assured that product quality is ascertained by our quality management team. You get what you see on your screen, however handmade products can’t be exactly the same in terms of colour and design as this is a niche product being developed at small centres by skilled and experienced craftsmen. General Variation up to 15% is accepted all over the world and cannot be contested upon. 

Our products are handcrafted and the variations you might find in the same product stems from this reason.  These are not imperfections but characteristics of beautifully made bespoke carpets and rugs that are works of art. Reproduction of colors is as accurate as possible, although please note that leather is a natural material and a slight variation is bound to appear in each product. Color variations cannot be subject to rejection of merchandise.

Small scratches and marks on the leather surface are a part of the characteristics of the material and they do not qualify as defects. All our products are in accordance with industry acceptable standards.

 

Cancellation and replacement

  • We give you right to cancel/withdraw an order during the period set out below. If during this relevant period you do not want to keep a product for any reason, you can notify us of your decision to cancel the order and receive a refund. Only certain products may be excluded from your right to cancel.  If this applies, this fact will be clearly stated on the product page before you purchase.
  • Your right to cancel/withdraw an order starts from the date you place your order on the Site. Your deadline for cancelling/withdrawing the order is as set out in the table below:

 

Within 24 hours

100% of your bill will be refunded

 

 

 

Within 3 days

50% of your total bill will be refunded and 50% forfeited by us.

 

 

However replacement is possible.

After 24 hours, we start making a fresh piece as per your requirement and accordingly, have already incurred costs.

 

However, we could replace the product’s design, size, colour or quality without deducting anything. In such case, the price of the new product should be equal or greater than the previous selected product.  If the price is greater, you have to pay us the balance.

 

After 3 days

No cancellation or replacement is  possible

It is not possible to stop the weaving in the middle as the weaver has already significantly made your order. Please feel free to write to us at khannacarpetcompany@gmail.com. We would try our best at to solve your issues but we cannot promise anything.

 

Returns

  • We follow a very strict return policy. We do not accept any return other than due to the following reasons:
  1. Sent wrong product.
  2. Sent defective and / or damaged product.
  3. Sent wrong size.
  4. Product is bleeding colour.
  • Item must be in the original packaging and you need to have the receipt or proof of We will accept the return of items that are in new, unused condition, with original tags attached. Returned items must not be washed, worn or altered. In the event that an item is returned to us in an unsuitable condition, we may have to send it back to you.
  • All returns must be initiated within 14 days from the day on which you receive your delivery.
  • In case, provision of a new product in place of your return is not possible, amount for your returned item(s) will be refunded back to your account in the same form of payment in which it was received or given to you by way of Site credit.
  • To return an item(s), please follow these instructions:
  1. Email us with your order number, reason to return and photographs of the product. We will send you the next steps.
  2. Till then, securely pack your merchandise. Please try to use the original shipping materials.
  • After inspection of the product(s), our team will facilitate the return or provide the store credit as per your choice within 7 working days from the day of receiving the return package. RugsnStylereserves all rights to inspect the condition of the product before processing any returns. The cost for shipping the product back to us is to be borne by you.
  • Please note that any product that has been hampered or damaged while transportation must be notified by email within 24 hours of the product being delivered and returned to our address mentioned above within a period of 7 days, else we will not be liable to accept the merchandise. In such cases, the customer will have to write to us and a prompt response is guaranteed from our end. Our team will investigate the damage from our end and repair or replace the merchandise immediately.
  • You agree that our decision with regard to damaged/defective product and/or issuance of store credit shall be final and binding. Further, we reserve the unilateral right to modify/alter the aforesaid conditions/policy without prior notice and the same shall be final and binding on you.
  • You agree and acknowledge that, in the case of a return of products under these Terms, we may, if in accordance with these Terms, reimburse and refund you for the cost of the merchandise, but not the import charges, which may or may not be reimbursable by the relevant authority. You may have to pay import duties and taxes, which are levied once a shipment reaches your country. You must meet any additional charges for customs clearance. Please note customs policies vary widely from country to country. We recommend you contact your local customs office for further information.

 

  1. COMMENTS / FEEDBACK
  • We welcome your comments and feedback regarding our Site, our products and our services. We do not, however, accept confidential or proprietary information. Accordingly, all comments, feedback, ideas, suggestions, materials, information, product designs or concepts, and other submissions disclosed, submitted or offered to RugsnStyle using this Site or otherwise (collectively, “Comments”) are not confidential and will become and remain RugsnStyle’s 
  • You are also granting us a non-exclusive, transferable, sub-licensable, royalty-free, fully paid up, worldwide licenses (but not the obligation) to use in any lawful manner your name, likeness, personality, voice, or any other materials or information you provide to us in connection with your content.
  • You understand and agree that it is your obligation to make sure the content you submit to the Site must not violate the rights of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You also understand and agree that content you submit to the Site must not be and will not contain libelous or otherwise unlawful, abusive, obscene, or otherwise objectionable material.
  • We advise that you never reveal any personal information about yourself or anyone else (telephone number, home address, business address, delivery address or email address or any other details that would allow you to be personally identified).
  • If you do not want to grant us the permission set out above on these Terms, please do not submit any content with us.

 

  1. NEWSLETTERS AND COMMUNICATIONS
  • You hereby expressly agree to receive communications and newsletters from RugsnStyle by SMS and emails. You can unsubscribe / opt-out from receiving communications and newsletters from RugsnStyle at any time by following the procedure set forth in the Site or emailing us.When you use the Site or send emails or other data, information or communication to us, you agree and understand that you are communicating with us through electronic records and you consent to receive communications via electronic records from us periodically and as and when required. We may communicate with you by email or by such other mode of communication, electronic or otherwise.
  • The use of our Site is free, but message and data rates may apply from your carrier. Check your mobile plan and contact your mobile carrier for details. You are responsible for obtaining and maintaining all mobile devices and other equipment and software, and all internet service provider, mobile service, and other services needed to access and use the program, and you are solely responsible for all charges related to them, including charges from your mobile carrier.

 

  1. NO UNLAWFUL OR PROHIBITED USES
  • The Site may be used only for lawful purposes and is available only for your personal, non-commercial use, which shall be limited to viewing the Site, purchasing products, providing information to the Site, and downloading product information for your personal review. You are responsible for your own communications, including the transmission, posting, and uploading of information and are responsible for the consequences of such communications to the Site. RugsnStylespecifically prohibits any use of the Site, and requires all users to agree not to use the Site, for any unlawful purpose.

 

  1. PRIVACY POLICY
  • You confirm that you have read and fully understand the Privacy Policy of RugsnStyle in respect of the Site. You further hereby agree that the terms and contents of such Privacy Policy are acceptable to You.

 

  1. INTELLECTUAL PROPERTY
  • All content included on the Site, such as text, graphics, logos, images, audio clips, video, data, music, software and other material (collectively “Content”), is owned or licensed property of RugsnStyleor its software and content suppliers and is protected by copyright, trademark, patent or other proprietary rights. The collection, arrangement, and assembly of all content on the Site are the exclusive property of RugsnStyleand protected by Indian and international copyright laws.
  • The Content of the Site, and the Site as a whole, is intended solely for personal, non-commercial use by the users of our Site. You may download, print, post and store selected portions of the Content for personal, non-commercial purposes, provided you do not modify or alter the Content in any way, or delete or change any copyright or trademark notice.
  • RugsnStyleand its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials that appear on the Site. Access to the Site does not confer and shall not be considered as conferring upon anyone any license under any of RugsnStyleor any third party’s intellectual property rights.

 

  1. LINKS TO THIRD PARTIES’ WEBSITES
  • The Site may contain links to websites of third parties, including social sites and product manufacturers. RugsnStyleis not responsible for and has no liability for the functionality, actions, inactions, privacy settings, privacy policies, terms and conditions and content of any such website. Before enabling any sharing functions of the Site to communicate with any such websit,RugsnStyle strongly recommends that you review and understand the terms and conditions, privacy policies, settings and information sharing functions of each such third party website. The links and interactive functionality for third party sites on the Site in no way constitute an endorsement by RugsnStyleof these third party websites. Other sites may link to the Site with or without our authorization, and we may block any links to or from the Site. YOUR USE OF THIRD PARTY WEB SITES AND RESOURCES IS AT YOUR OWN RISK.

 

  1. DISCLAIMERS OF WARRANTIES
  • YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW: While RugsnStyleattempts to ensure your access and use of the Site is safe, Rugnstylecannot and does not represent or warrant that the Site or its server will be error–free, uninterrupted, free from unauthorized access (including third party hackers or denial of service attacks) or otherwise meet your requirements.
  • THIS SITE AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN ‘AS IS’ BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE, NONINFRINGEMENT, IMPLIED WARRANTIES OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND THAT RUGSNSTYLE SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE.

 

  1. INDEMNITY
  • You shall indemnify and hold harmless RugsnStyle, its owner, licensee, affiliates, subsidiaries, group companies (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys’ fees, made by any third party or penalty imposed due to or arising out of your breach of these Terms, Privacy Policy and other policies, or your violation of any law, rules or regulations or the rights (including infringement of intellectual property rights) of a third party.

 

  1. LIMITATION OF LIABILITY
  • In no event shall RugsnStyle be liable for any indirect, punitive, incidental, special, consequential damages or any other damages resulting from:
  1. the use or the inability to use the products listed on the Site; or
  2. the use or the inability to use the Site; or
  3. unauthorized access to or alteration of the user’s transmissions or data.
  • RugsnStyle shall not be held responsible for non-availability of the Site during periodic maintenance operations or any unplanned suspension of access to the Site.
  • You understand and agree that to the maximum extend that is permissible under law, RugsnStyle’sliability shall be limited to an amount equal to the products purchased value bought by you.

 

  1. TIME LIMITATION ON CLAIMS
  • You agree that any claim you may have arising out of or related to your relationship with RugsnStyle must be filed within one year after such claim arose; otherwise, you agree that your claim is permanently barred.

 

  1. GOVERNING LAW & VENUE
  • These Terms are governed by and construed in accordance with the laws of India, and the courts in [Uttar Pradesh] will have exclusive jurisdiction for the purpose of litigating any disputes in relation to these Terms.
  • If any provision of these Terms is held to be unlawful, void, or for any reason unenforceable by a court of competent jurisdiction, then that provision will be deemed severable from these Terms and will not affect the validity and enforceability of any remaining provisions.
  • The Site is intended for visitors located in India. We do not represent that materials on the Site are appropriate or available for use in locations other than India. People who access or use the Site from other locations are responsible for compliance with any applicable local laws.

 

  1. CONTACT US

You may reach us at: 

AksheeKhanna -0091- 9794950325 ( rugsnstyle@hotmail.com)

NitinKhanna – 0091-9794950325 (khannacarpetcompany@gmail.com)

RugsnStyle

C/o Khanna Carpet Co.,

Khannapur Civil Lines ,

Bhadohi  221401