Return and Refund Policy

Return and Return policy of RugsnStyle

Thanks for shopping at RugsNStyle. If you are not entirely satisfied with your purchase, we’re here to help.

Returns:

Please read our return policy before buying any product from us . We believe in “buy if you like ” . Product quality is ascertained by our quality management team . You get what you see on your screen , however handmade products can’t be exactly the same in terms of colour and design as this is a niche product being developed at small centres by the craftsman who have been making this from last few centuries. General Variation is accepted upto 10-15% all over the world and could not be contested upon.
However if you get a damaged product or a wrong product , we will change the product or refund you the payment through Bank . This has to be informed on the date of delivery of Product OR WITHIN 24 hours only . If you inform us late we can’t exchange or refund the amount. Courier Charges will be beared by us in case of wrong or damaged product.  PLEASE NOTE, INCASE OF FRAGILE PRODUCTS LIKE MIRRORS , FURNITURE , FLOWER VASE AND ETC , ONCE YOU RECEIVE THE PRODUCTS, KINDLY OPEN AND CHECK THE PRODUCT AT YOUR END .AND THEN ONLY ACCEPT THE PRODUCT DELIVERY . ANY DELAYS IN INFORMING US , ABOUT A DAMAGED PRODUCT ONCE THE PRODUCTS THAT IS RECEIVED AT YOUR END , , NO RETURNS WILL BE ACCEPTED. . PLSASE NOTE , KINDLY INFORM US AS SOON AS YOU RECEIVE THE PRODUCTS . WE ARE NOT LIABLE FOR ANY DAMAGES DONE AT YOUR PREMISES. RETURNS WILL BE ACCEPTED AND PROCESSED WITHIN 10-12 DAYS ONCE WE RECEIVE THE RETURNED PRODUCT FROM YOU. IN CASE , IF YOU RECEIVE A DAMAGED PRODUCT , RETURNS OR A REPLACEMENT WILL BE SENT WITHIN 10-12 WORKING DAYS . , ONCE WE RECEIVE THE DAMAGED PRODUCT FROM YOU. IN CASE OF CANCEL ORDER, PLEASE CANCEL THE ORDER PURCHASED WITHIN 12-24 HOURS . LATER THAN THIS , PRODUCT CANNOT BE CANCELLED. WE WILL ACCEPT CANCELLATION OF ORDERS ONLY WITHIN 24 HOURS ONCE WE RECEIVE THE ORDER . All ELIGIBLE CANCELS ORDERS AND REFUNDS SHALL BE INITIATED WITHIN 2-3 WORKING DAYS ONCE THE ORDER IS CANCELLED.PLEASE NOTE WE ARE FOLLOWING VERY STRICT RETURN AND REFUNDS POLICY TO SAFEGUARD OUR SMALL ARTICIANS , WEAVERS AND CRAFTSMAN FROM UNDUE LOSS. BECAUSE OF UNNECESSARY EXCHANGE , REFUND OR ERRORS AT CUSTOMER LEVELS , THESE TALENTED PEOPLE SUFFER THE UNDUE LOSS AND THEIR FAMILIES ALSO SUFFER ALONG . TO SAFEGUARD THEIR INTEREST WE REQUEST YOU BUY ONLY IF YOU LIKE.
Item must be in the original packaging and you need to have the receipt or proof of purchase. Once the product is returned , we would would initiate the refund or replacement process and do the same in 10-12 working days .

Refunds:

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment) within 3-5 working days, once we receive the product . You will receive the credit within a 5-7 working days, depending on your card issuer’s policies. Please note in case ,if the refund is delayed or it is not done within 5-7 days , kindly inform us , we would help you in every way possible.

Shipping Cost:

Shipping You will be responsible for paying for your own shipping costs for returning your item . For products returned other than damage or wrong products sent , all return products shipping cost will be beared by the customer . IF YOU GET A WRONG OR DAMAGED PRODUCT , we will refund the shipping cost of the refund product invoice within 5-7 working days , only once we receive the returned product. All Shipping costs will be non-refundable in other returned products. . Please note , all shipping refunds will be done only once we receive the product. We would inspect the product and do the refund transaction within 5-7 working days . Please buy if you like .